E5
Danfoss
NTC Temperature Sensor Failure / Open or Short Circuit
Furnace displays E5 and will not start, internal temperature sensor fault indicated
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed Danfoss NTC sensor on heat exchanger, damaged sensor wiring harness, loose connector at control board, water ingress or corrosion at sensor
How to Fix / Troubleshooting
Safety first: Isolate power before accessing the control compartment. Do not operate the furnace with sensors bypassed.
Steps:
- Locate the NTC sensor: Refer to the wiring diagram to find the Danfoss NTC temperature sensor mounted on the heat exchanger or supply air plenum.
- Inspect wiring: Check the sensor cable for cuts, abrasions, or signs of overheating. Ensure the plug is fully seated on the control board.
- Check for corrosion: Look for moisture or rust around the sensor mounting point. Dry the area and clean light corrosion with a soft brush.
- Basic resistance check (if you have a meter): With power off and sensor disconnected, measure resistance across the sensor leads. Compare to the Danfoss temperature/resistance chart. A reading of 0 Ω (short) or infinite (open) indicates a failed sensor.
- Replace if faulty: If the sensor is defective, replace it with the exact Danfoss NTC sensor model specified for your furnace. Secure the new sensor firmly against the heat exchanger surface.
- Reset and test: Reconnect wiring, restore power, clear the E5 error per the manual, and run a heating cycle to confirm normal operation.
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Repair Difficulty
Medium
3/5
Required Part
Danfoss NTC Temperature Sensor
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