A06
De Dietrich Flow Sensor / DHW Sensor Fault

Display shows A06, boiler stops, often associated with domestic hot water demand

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty domestic hot water NTC sensor on De Dietrich plate heat exchanger, Loose sensor wiring, Limescale blocking DHW flow sensor, Defective flow switch on hydraulic block

How to Fix / Troubleshooting

Safety: Isolate power and close cold water inlet before removing any DHW components. Hot water can scald.

Steps:

  • Power cycle: Turn the boiler off and back on to see if the code clears temporarily. Intermittent faults may indicate a loose connection.
  • Check sensor wiring: Remove the front panel and locate the DHW NTC sensor on the plate heat exchanger or DHW outlet pipe. Ensure the connector is firmly seated and wires are not damaged.
  • Inspect DHW filter and flow sensor: On combi models, check the cold water inlet filter and flow sensor for debris or limescale. Clean the filter screen and gently flush the sensor.
  • Temperature reading check: If the control panel shows unrealistic DHW temperatures (e.g., -40°C or 120°C), the NTC sensor is likely faulty and should be replaced.

Professional help: Replacement of NTC sensors or flow switches is straightforward but should be done by a competent person to avoid leaks and ensure correct sealing.

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Repair Difficulty

Medium 3/5

Required Part

DHW NTC Sensor
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