A17
De Dietrich
Cylinder Temperature Sensor Fault
Boiler displays A17, no hot water from storage tank, but heating may work
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Possible Causes
Defective DHW cylinder NTC sensor on De Dietrich indirect tank, Sensor not properly inserted in pocket, Broken sensor cable, Incorrect sensor type fitted
How to Fix / Troubleshooting
Safety: Isolate power. Cylinder water can be very hot; avoid direct contact.
Steps:
- Locate cylinder sensor: On the De Dietrich cylinder, find the sensor pocket and ensure the NTC probe is fully inserted and secured.
- Check wiring: Follow the cable back to the boiler or control unit, checking for damage or loose connections.
- Compare temperature: If the boiler display shows unrealistic cylinder temperatures, the sensor is likely faulty.
Professional help: Replacement of the cylinder sensor is straightforward but must be done with the correct De Dietrich part to ensure compatibility.
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Repair Difficulty
Easy
2/5
Required Part
Cylinder NTC Sensor
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