E10
Dettson Communication Error Between Control Modules

Dettson furnace shows E10; unit may start but shuts down quickly or will not respond to thermostat.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication harness between main board and interface, Damaged low-voltage wiring, Incorrectly installed accessory control (e.g., zoning, communicating thermostat), Faulty user interface board

How to Fix / Troubleshooting

Safety first: Turn off power before accessing control wiring.

  • 1. Check communication cables: If your Dettson furnace uses a communicating thermostat or zoning, locate the communication harness between the main control board and the interface module. Ensure all plugs are fully seated.
  • 2. Inspect low-voltage wiring: Look for pinched, cut, or shorted communication wires (often labeled A/B, Data+, Data-). Repair or replace damaged sections.
  • 3. Remove recently added accessories: If E10 appeared after installing a new thermostat or zoning panel, temporarily revert to the original configuration to see if the error clears.
  • 4. Power reset: Turn off power for 5 minutes, then restore. This can clear transient communication faults.
  • 5. Replace faulty module: If wiring is intact and E10 persists, either the main control board or the interface/thermostat module may be defective. Replacement and reconfiguration should be done by a technician familiar with Dettson communicating systems.
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Repair Difficulty

Hard 4/5

Required Part

User Interface / Communication Module
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