E17
Dettson Condensate Drain Fault (Condensing Models)

Dettson furnace displays E17; unit may shut down during operation on very cold days.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked condensate trap, Frozen condensate drain line, Improperly sloped drain tubing, Failed condensate pump (if used)

How to Fix / Troubleshooting

Safety first: Turn off power before working around water and electrical components.

  • 1. Locate condensate trap and drain: On condensing Dettson furnaces, a plastic trap and tubing carry condensate to a drain or pump.
  • 2. Inspect for clogs: Remove the trap if possible and flush it with warm water to clear debris or slime. Use a small brush if needed.
  • 3. Check drain line routing: Ensure the tubing slopes continuously downward with no sags that can hold water and freeze.
  • 4. Test condensate pump (if present): Pour water into the pump reservoir and verify it activates and discharges water. Replace the pump if it does not run or fails to pump.
  • 5. Insulate or relocate drain (cold climates): If the drain line runs through unconditioned space, insulate it or reroute to prevent freezing.
  • 6. Reset and test: After clearing the drain, restore power and run the furnace. Confirm E17 does not return.
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Repair Difficulty

Medium 3/5

Required Part

Condensate Trap and Drain Assembly
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