10
Ducane
Ignition Lockout After Retries
LED or display shows code 10, furnace attempts ignition multiple times then locks out
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Intermittent gas valve operation, Weak hot surface ignitor on Ducane burner assembly, Flame sensor not reliably sensing flame, Low gas pressure
How to Fix / Troubleshooting
Safety first: Turn off power and gas before touching gas train components.
- Step 1 – Observe ignition sequence: Restore power and gas, call for heat, and watch through the sight glass. Note whether the ignitor glows, gas flows, and flame appears each attempt.
- Step 2 – Service flame sensor and ignitor: Clean the flame sensor as described in earlier steps. Inspect the ignitor for cracks or discoloration. If the ignitor glows very dimly or not at all, it should be replaced.
- Step 3 – Check gas supply: Confirm the manual gas shutoff is fully open and other gas appliances operate normally. If multiple appliances show issues, contact the gas utility.
- Step 4 – Reset lockout: Turn power off for 30 seconds, then back on. Some Ducane boards require cycling the thermostat to clear lockout.
- Step 5 – Professional diagnosis: If lockout returns, a technician should measure flame signal microamps, ignitor current, and gas valve voltage to determine if the gas valve or control board is failing.
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Repair Difficulty
Hard
4/5
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