A10
Ferroli External Thermostat / Room Control Fault

Display shows A10; Ferroli furnace may not respond to thermostat or may behave erratically.

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Possible Causes

Open or short circuit in room thermostat wiring, Incorrect connection of Ferroli remote control or OpenTherm device, Faulty external thermostat or programmer

How to Fix / Troubleshooting

Safety: Isolate power before working on control wiring.

Steps:

  • Check thermostat settings: Ensure the room thermostat or Ferroli controller is calling for heat and not in OFF or holiday mode.
  • Inspect wiring: At the furnace terminal strip, verify that thermostat wires are securely connected and not damaged. Tighten loose screws.
  • Bypass test (qualified persons only): Temporarily link the room thermostat terminals at the furnace to simulate a call for heat. If the unit runs normally, the external thermostat or its wiring is faulty.
  • Reset controls: Power-cycle the furnace and any Ferroli-branded controller to clear communication glitches.

Professional help: Complex control systems (e.g., OpenTherm, modulating controls) should be diagnosed by a technician familiar with Ferroli control protocols.

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Repair Difficulty

Easy 2/5

Required Part

Room Thermostat / Ferroli Remote Controller
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