A10
Ferroli
External Thermostat / Room Control Fault
Display shows A10; Ferroli furnace may not respond to thermostat or may behave erratically.
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Possible Causes
Open or short circuit in room thermostat wiring, Incorrect connection of Ferroli remote control or OpenTherm device, Faulty external thermostat or programmer
How to Fix / Troubleshooting
Safety: Isolate power before working on control wiring.
Steps:
- Check thermostat settings: Ensure the room thermostat or Ferroli controller is calling for heat and not in OFF or holiday mode.
- Inspect wiring: At the furnace terminal strip, verify that thermostat wires are securely connected and not damaged. Tighten loose screws.
- Bypass test (qualified persons only): Temporarily link the room thermostat terminals at the furnace to simulate a call for heat. If the unit runs normally, the external thermostat or its wiring is faulty.
- Reset controls: Power-cycle the furnace and any Ferroli-branded controller to clear communication glitches.
Professional help: Complex control systems (e.g., OpenTherm, modulating controls) should be diagnosed by a technician familiar with Ferroli control protocols.
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Repair Difficulty
Easy
2/5
Required Part
Room Thermostat / Ferroli Remote Controller
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