Glow-worm
Condensate drainage fault
Furnace condensate pipe dripping heavily or leaking inside casing
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked condensate trap, Frozen external condensate pipe, Incorrect condensate pipe fall, Cracked condensate trap on Glow-worm furnace
How to Fix / Troubleshooting
Safety: Condensate is mildly acidic; avoid skin contact and wear gloves.
User steps (external only):
- In freezing weather, check the external condensate pipe for ice. If frozen, thaw gently using warm (not boiling) water poured over the pipe.
- Do not dismantle internal condensate components.
Technician steps:
- Remove and clean the condensate trap and internal pipework.
- Check for correct fall on the condensate pipe and rectify if necessary.
- Replace any cracked or leaking condensate components.
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Repair Difficulty
Medium
3/5
Required Part
Condensate Trap and Pipework
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