Glow-worm Kettling / water hammer in heat exchanger

Furnace makes loud banging or knocking noises when starting or stopping

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Limescale build-up in Glow-worm primary heat exchanger, Incorrect pump speed, Air in system, Poor pipe support causing water hammer

How to Fix / Troubleshooting

Safety: Noises can indicate overheating. Monitor pressure and temperature; switch off if in doubt.

User steps:

  • Bleed radiators to remove trapped air.
  • Ensure system pressure is within the recommended range.

Technician steps:

  • Check pump speed setting and adjust to manufacturer’s recommendation.
  • Powerflush or chemically descale the primary heat exchanger and system if heavily scaled.
  • Inspect pipework for loose clips and secure to prevent banging.
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Repair Difficulty

Hard 4/5

Required Part

Primary Heat Exchanger
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