A12
Hoval DHW cylinder sensor failure

Furnace shows DHW (domestic hot water) sensor error, no hot water production

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Possible Causes

Defective DHW NTC sensor in Hoval cylinder, Sensor not fully inserted in cylinder pocket, Broken sensor cable, Loose terminal at Hoval controller

How to Fix / Troubleshooting

Safety: Turn off power. Hot water cylinders can be very hot; use gloves.

  • Locate DHW sensor: Find the sensor in the immersion pocket on the Hoval hot water cylinder or on the DHW outlet pipe.
  • Check insertion: Ensure the sensor is fully pushed into the pocket and secured.
  • Inspect wiring: Trace the cable to the furnace control panel, checking for damage. Tighten any loose terminals.
  • Reset and test: Restore power and clear the error. If the error persists, replace the DHW sensor.
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Repair Difficulty

Easy 2/5

Required Part

DHW Temperature Sensor
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