Intergas User Interface / Control Panel Fault

Boiler display works but buttons or controls do not respond properly

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty keypad, Moisture ingress into control panel, Damaged display PCB, Loose ribbon cable to main PCB

Safety first: Isolate power before removing the front panel or control fascia.

Steps:

Dry panel: If there are signs of condensation or water on the control panel, allow it to dry completely and address any leaks causing moisture.
Check connections: Ensure the ribbon cable or plug between the user interface and main PCB is fully seated.
Reset: Power-cycle the boiler to see if control responsiveness returns.

If buttons remain unresponsive, the user interface PCB or main PCB may require replacement by a technician.

Medium 3/5

User interface PCB

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