Nibe DHW production fault without alarm

No domestic hot water or very limited hot water, but heating works normally

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

3‑way valve stuck in heating position, DHW temperature set too low, cylinder sensor mispositioned, scaled cylinder coil

How to Fix / Troubleshooting

Safety: Beware of hot surfaces and scalding water.

  • Check DHW settings: In the Nibe menu, verify that hot water mode is enabled and the setpoint is appropriate (e.g., 50–55°C).
  • Observe 3‑way valve: When hot water is requested, confirm that the 3‑way valve actuator moves to the DHW position.
  • Check cylinder sensor: Ensure the sensor is fully inserted into the cylinder pocket and properly insulated.
  • Descale cylinder: In hard water areas, the coil may be scaled, reducing transfer. A technician should descale or flush the cylinder coil.
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Repair Difficulty

Medium 3/5

Required Part

3-Way Diverter Valve Actuator
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