F25
Protherm
Flue Gas Recirculation / Poor Combustion
F25 displayed, furnace shuts down with flue/air fault indication
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect flue terminal installation, Exhaust gases drawn into air intake of Protherm concentric flue, Strong wind effects on terminal, Blocked or damaged inner flue pipe
How to Fix / Troubleshooting
Safety first: Turn off power and gas. Risk of carbon monoxide if flue issues are ignored.
- Step 1 – Inspect terminal location: Ensure the flue terminal meets clearance requirements from windows, corners, and other openings. If too close, a professional must relocate it.
- Step 2 – Check for recirculation signs: Look for soot deposits around the terminal or melted plastic on the intake. This indicates exhaust being drawn back in.
- Step 3 – Examine flue integrity: Inspect accessible flue sections for disconnections or damage. Ensure the inner and outer pipes of the concentric flue are correctly assembled.
- Step 4 – Technician combustion test: A technician should perform a combustion analysis and verify flue integrity, correcting installation faults as needed.
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Repair Difficulty
Professional Required
5/5
Required Part
Concentric Flue Kit
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