Ravenheat
Condensate / Flue Leak
Condensate water is dripping from joints in the flue or from the furnace casing near the flue connection.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect flue gradient, Failed flue seals, Cracked condensate collector, Blocked condensate drain causing overflow
How to Fix / Troubleshooting
Safety: Flue gas leakage is hazardous. If you suspect flue gas smell, turn off the appliance and ventilate the area.
User checks:
- Visually check around the flue connection for water staining.
- Do not tape or seal flue joints yourself; this must be done by a qualified engineer.
Technician checks:
- Inspect flue seals and replace any that are damaged.
- Verify correct flue fall back to the appliance for condensate drainage.
- Check condensate collector and trap for cracks or blockages.
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Repair Difficulty
Hard
4/5
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