E12
Roca Heating Circulation Pump Failure

Furnace indicates circulation pump fault, unit overheats or shuts down quickly after firing

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Seized Roca circulation pump, Burnt pump motor, Airlock in pump housing, Blocked pump impeller

How to Fix / Troubleshooting

Safety first: Isolate power and allow the system to cool. Close isolation valves around the pump if present.

  • Check pump operation: With power on and a heat demand, touch the pump body carefully. It should vibrate slightly and feel warm. If silent and cold, it may not be running.
  • Manual freeing (if design allows): Turn off power. On some pumps there is a central screw cap. Place a towel under it, unscrew carefully to release any trapped air and water. Use a screwdriver to gently turn the shaft. Refit the cap securely.
  • Bleed air: Open any automatic air vents near the pump to release trapped air.
  • Electrical check: Ensure the pump’s electrical connector is fully seated and not burnt. If the pump still does not run, it likely needs replacement.

Warning: Pump replacement involves draining part of the system and resealing joints. If you are not comfortable with plumbing and electrical work, call a professional.

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Repair Difficulty

Hard 4/5

Required Part

Heating Circulation Pump
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