E13
Roca False Flame Detection / Ionization Circuit Fault

Furnace shows flame detection error even when burner is off, or indicates false flame

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted ionization electrode to burner, Moisture on electrode or wiring, Faulty control board flame circuit, Incorrect grounding

How to Fix / Troubleshooting

Safety first: Turn off power and gas before inspecting the burner area.

  • Inspect electrode: Remove the ionization electrode and check for carbon tracking, cracks, or metal contact with the burner frame. Clean and reposition according to Roca specifications.
  • Dry moisture: If there is condensation or water around the electrode or wiring, dry thoroughly and identify the source of moisture (leaking seals, flue issues).
  • Check wiring insulation: Look for damaged insulation that could cause the ionization lead to short to ground.
  • Verify grounding: Ensure the furnace chassis is properly grounded and that no external voltage is being induced on the burner assembly.

Warning: Persistent false flame errors may indicate a defective control board, which should be replaced by a qualified technician.

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Repair Difficulty

Hard 4/5

Required Part

Ionization Electrode
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