E20
Roca
NTC Sensor Open Circuit
Furnace shows sensor open-circuit error, temperature reading extremely low or missing
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Possible Causes
Broken sensor lead, Disconnected sensor plug, Failed NTC element, Corroded connector
How to Fix / Troubleshooting
Safety first: Turn off power before handling wiring.
- Check connector: Ensure the sensor plug is fully seated on the PCB and at the sensor body.
- Continuity test: With power off, disconnect the sensor and measure resistance across its terminals. Infinite resistance indicates an open sensor.
- Inspect cable: Look for breaks where the cable passes through grommets or around sharp edges.
- Replace sensor: Install a new Roca sensor and secure the cable to prevent future damage.
Warning: Do not operate the furnace with sensors disconnected or bypassed.
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Repair Difficulty
Easy
2/5
Required Part
Temperature NTC Sensor
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