Status LED shows 13 flashes, furnace may start but shut down on safety, blower may run continuously.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety: Flame rollout indicates combustion gases leaving the burner area improperly. Shut off gas and power immediately. Do not attempt to operate the furnace until inspected by a qualified technician.
Homeowner checks (visual only):
- Look for tripped rollout switch: Some rollout switches are manual reset. If tripped, there is a serious underlying issue. Do not repeatedly reset.
- Check for visible obstructions: Ensure nothing is blocking the burner inlet area or front of the furnace.
- Call a professional: A Ruud-certified technician must inspect the heat exchanger, venting, and combustion air supply and perform combustion testing.
Repair Difficulty
Required Part
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