A15
Sime Mains Voltage / Frequency Fault

Furnace indicates a power supply or mains frequency error; unit may not start or may reset intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unstable mains voltage, Incorrect frequency (generator supply), Loose power connections, Internal power supply failure on PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the electrical compartment.

  • Check supply source: Ensure the furnace is connected to a stable mains supply, not an undersized generator or inverter that cannot maintain correct voltage and frequency.
  • Inspect power terminals: Open the electrical junction box on the Sime furnace and check that live, neutral, and earth connections are tight and free of discoloration.
  • Measure voltage (electrician): Have a qualified electrician verify that the supply voltage is within the range specified on the furnace rating plate.
  • If supply is stable but error persists: The internal power supply section of the control board may be failing and the board should be replaced by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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