E15
Thermia Low Water Temperature / Hydronic Loop Fault

Furnace display shows E15, unit may short-cycle or shut down with a low temperature or freeze protection alarm (often on Thermia hybrid or hydronic-integrated furnaces).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low water level in hydronic loop, Failed circulation pump, Air in hydronic system, Faulty water temperature sensor

How to Fix / Troubleshooting

Safety first: Turn off power. Hydronic components may be hot and under pressure. Allow system to cool before opening any valves.

  • 1. Check system pressure (if applicable): On Thermia furnaces integrated with hydronic coils, verify that the boiler or hydronic loop pressure is within the recommended range.
  • 2. Bleed air from system: If radiators or coils are gurgling, bleed air from the highest points using bleed valves. Follow Thermia and boiler manufacturer procedures.
  • 3. Inspect circulation pump: Confirm that the hydronic circulation pump is running when there is a call for heat. Listen for motor operation and feel for vibration. Replace the pump if seized or silent.
  • 4. Check water temperature sensor: Locate the Thermia water temperature sensor on the hydronic supply line. Inspect wiring and test resistance against Thermia temperature/resistance charts. Replace if out of specification.
  • 5. If unsure: Hydronic systems are complex; contact a qualified technician to diagnose E15 conditions.
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Repair Difficulty

Professional Required 5/5

Required Part

Water Temperature Sensor
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