E17
Thermia Outdoor Temperature Sensor Fault (if equipped)

Furnace display shows E17, unit may run but with reduced capacity or may lock out in extreme temperatures.

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Possible Causes

Open or shorted outdoor sensor wiring, Failed Thermia outdoor temperature sensor, Incorrect sensor placement in sun or near exhaust

How to Fix / Troubleshooting

Safety first: Turn off power before working on sensor wiring.

  • 1. Locate outdoor sensor: Find the Thermia outdoor temperature sensor mounted on an exterior wall, away from direct sunlight and exhaust vents.
  • 2. Inspect wiring: Check the cable from the sensor back to the furnace control board for cuts, abrasions, or loose connections.
  • 3. Test sensor resistance: Disconnect the sensor and measure resistance with a multimeter. Compare to Thermia's temperature/resistance chart for the current outdoor temperature. Replace the sensor if readings are far off.
  • 4. Check placement: If the sensor is in direct sun or near a dryer or furnace exhaust, relocate it to a shaded, representative location.
  • 5. Reset and test: Restore power and verify that E17 clears and that outdoor temperature readings are reasonable.
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Repair Difficulty

Easy 2/5

Required Part

Outdoor Temperature Sensor
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