8 FLASHES
Thermo Pride Low Voltage / Line Polarity / Ground Fault

Status LED flashes eight times, furnace may not respond to thermostat calls.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect line voltage polarity to Thermo Pride control board, Loose neutral or ground connection, Low 24V transformer output, Short in thermostat wiring harness

How to Fix / Troubleshooting

Safety First: This involves line voltage. If you are not experienced with electrical work, do not proceed. Turn off power at the breaker before opening the electrical compartment.

This code indicates an electrical supply or grounding problem.

  • Verify power supply: Check that the furnace service switch is on and the breaker is not tripped. Reset if necessary.
  • Inspect wiring connections: Remove the blower door and access the control board. Verify the L (hot), N (neutral), and ground wires are firmly connected and not burned or loose.
  • Check transformer output: With a multimeter and power on (advanced users only), measure between R and C on the control board. It should read around 24 VAC. If low or zero, the transformer may be faulty.
  • Inspect thermostat cable: Look for damaged or pinched thermostat wires between the furnace and thermostat. Shorts between R and other terminals can cause control issues.

When to call a professional: For any uncertainty with line voltage, transformer replacement, or board diagnosis, contact a licensed HVAC technician or electrician.

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Repair Difficulty

Hard 4/5

Required Part

24V Transformer
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