LED flashes slowly indicating soft or hard lockout, furnace will not attempt ignition until reset.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety First: Do not repeatedly reset a furnace that fails to ignite; unburned gas can accumulate. Turn off gas and power if you smell gas.
Lockout occurs after multiple failed attempts to start.
- Reset procedure: Turn off power to the furnace for at least 30 seconds, then restore power. Some thermostats also require cycling from HEAT to OFF and back.
- Review prior fault code: Many Thermo Pride boards will show the last fault code before lockout. Note the flash pattern before resetting and address that underlying issue (e.g., flame sensor, pressure switch, limit).
- Inspect basic items: Check filter, gas supply, and venting before attempting another start.
When to call a professional: If the furnace repeatedly goes into lockout, a technician must diagnose the root cause rather than continuing to reset.
Repair Difficulty
Required Part
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