Thermo Pride Thermostat or Low-Voltage Control Issue

Furnace cycles on and off rapidly at the thermostat (clicking) but burners do not stay lit.

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Possible Causes

Defective thermostat, Loose thermostat wiring at Thermo Pride control board, Short between R and W wires, Incorrect anticipator or cycle rate settings

How to Fix / Troubleshooting

Safety First: Turn off power before moving thermostat wires.

  • Check thermostat settings: Ensure the thermostat is configured for gas furnace (not heat pump) and cycle rate is appropriate.
  • Tighten connections: Inspect and tighten all low-voltage connections at the thermostat and furnace control board.
  • Bypass thermostat test: Temporarily jumper R to W at the furnace. If the furnace runs normally, replace the thermostat.
  • Inspect cable: Look for staples or nails through the thermostat cable causing shorts.
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Repair Difficulty

Easy 2/5

Required Part

Thermostat
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