Vokera
Control / Thermostat Communication Issue
Furnace does not respond to thermostat changes, but display appears normal
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Possible Causes
Faulty room thermostat, Flat batteries in wireless thermostat, Lost pairing, Broken control cable
How to Fix / Troubleshooting
Safety: Turn off power before working on control wiring.
- Check thermostat power: Replace batteries in wireless thermostats and ensure the receiver has power.
- Verify setpoint and mode: Confirm the thermostat is in HEAT mode and set above room temperature.
- Re-pair wireless controls: Follow the Vokera or thermostat manufacturer's instructions to re-pair the transmitter and receiver.
- Test with manual link (qualified persons): Temporarily link the call-for-heat terminals at the furnace. If it now runs, the thermostat or its wiring is faulty.
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Repair Difficulty
Easy
2/5
Required Part
Room Thermostat or Receiver
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