Furnace locks out with E5 after ignition; burners light but shut off quickly, or blower runs without heat.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: Flame rollout and limit trips can indicate a dangerous condition including potential carbon monoxide. If you see signs of scorching around the burner compartment or smell exhaust, shut the system down and call a professional immediately.
Basic homeowner checks (only if no visible damage):
- Turn off power and gas.
- Inspect the burner compartment for heavy soot, melted wiring, or scorched paint. If present, do not restart the furnace.
- Check that the front panel is properly installed and that return and supply registers are not blocked.
- Inspect the filter; replace if dirty to ensure proper airflow.
- Locate the rollout switches near the burners on your Westinghouse furnace. Some are manual reset (small red button). If one has tripped, press the button to reset once.
- Restore power and gas and observe operation. If the switch trips again, shut down and call a technician.
Professional service needed: A technician should inspect the heat exchanger, flue, and burner alignment. Do not repeatedly reset rollout switches without finding the cause.
Repair Difficulty
Required Part
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