Door reverses immediately after hitting the floor; small gap may remain under the door or it bounces back up.

Safety first: Keep clear of the door while adjusting limits.

• Step 1 – Inspect floor and seal: Check for stones, timber strips, or a new threshold seal that may be preventing full closure. Remove obstructions.
• Step 2 – Adjust close limit: Use the B&D limit adjustment buttons or dials to slightly reduce the close travel so the door stops just as it contacts the floor without excessive force.
• Step 3 – Test safety reversal: Place a 40 mm high object (e.g., a block of wood) under the door and close it. The door should reverse upon contact. If not, reduce close force and re‑test.
• Step 4 – Check bottom panel: If the bottom panel is bowed, consider reinforcing or replacing it so it seals evenly.