Wireless keypad does not operate the door but remotes and wall button work normally.

Safety first: Ensure the door is in view when testing the keypad to avoid unintended operation.

• Step 1 – Replace keypad battery: Open the B&D keypad and install a new battery of the specified type, observing polarity.
• Step 2 – Re‑program keypad: Follow the B&D instructions to add the keypad PIN to the opener using the LEARN or CODE button.
• Step 3 – Check mounting location: Ensure the keypad is within the recommended range and not mounted on metal that can block the signal.
• Step 4 – Inspect for water ingress: If the keypad shows corrosion or water damage, replace it with a new B&D wireless keypad.