E13
BFT
Service Interval or Cycle Counter Exceeded
BFT garage door opener shows E13 and refuses to start an automatic cycle; manual indicates service or maintenance required.
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Possible Causes
Service interval counter reached preset limit, Internal cycle counter memory flag set, Lack of recent maintenance reset, Excessive number of operations without lubrication or inspection
How to Fix / Troubleshooting
Safety: Perform a full mechanical inspection before simply clearing a service warning.
- Inspect door and hardware: Check springs, cables, rollers, hinges, and mounting brackets for wear, corrosion, or damage. Replace worn components.
- Lubricate: Apply appropriate lubricant to moving parts as recommended by BFT and the door manufacturer.
- Check opener mounting: Ensure the BFT operator is securely fixed to the ceiling or wall and that the rail is straight.
- Reset service counter: Use the BFT control panel to access the service menu and reset the maintenance counter according to the manual.
- Record maintenance: Note the date and work performed for future reference.
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Repair Difficulty
Easy
2/5
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