E20
BFT Auto-Close Timer or Safety Logic Fault

BFT garage door opener shows E20 and the door will not close automatically after opening.

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Possible Causes

Auto-close function disabled in parameters, Photocell or safety input preventing auto-close, Incorrect logic selection (condominium/step-by-step) on BFT board, Faulty timer circuit in control unit

How to Fix / Troubleshooting

Safety: Ensure safety devices are functional before enabling auto-close.

  • Check parameters: Enter the BFT programming menu and verify that the auto-close time is set to a non-zero value if auto-close is desired.
  • Verify safety status: Confirm that photocells and safety edges are not indicating a fault (no E04/E08). Auto-close is often inhibited if a safety input is open.
  • Logic mode: Ensure the operating logic (e.g., automatic, semi-automatic, condominium) is correctly set for your application.
  • Test manual close: If the door closes correctly with a manual command but not automatically, suspect a timer or logic issue on the board.
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Repair Difficulty

Easy 2/5
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