3-4
Chamberlain
Wi‑Fi Module or myQ Communication Fault
myQ or Wi‑Fi features not working; logic board LED flashes 3 times, pause, then 4 times (3-4) on smart Chamberlain openers.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Wi‑Fi module failure, Poor wireless signal, Incorrect network settings, myQ server communication issue
How to Fix / Troubleshooting
Safety first: Network troubleshooting does not involve high voltage, but do not open sealed electronic modules.
Steps to fix:
- Check Wi‑Fi signal: Use a smartphone at the opener location to verify a strong Wi‑Fi signal from your router. If weak, move the router or add a Wi‑Fi extender.
- Reset network settings: On many Chamberlain smart openers, press and hold the LEARN button until the LED blinks blue or follow the manual to reset Wi‑Fi. Reconnect using the myQ app.
- Verify myQ account: Ensure your myQ account is active and that the opener is properly added in the app.
- Power cycle opener and router: Unplug the opener and router for 1 minute, then power them back up and retry connection.
- Replace logic board or Wi‑Fi module: If the 3-4 code persists and the opener cannot connect to any network, the integrated Wi‑Fi module or logic board may be defective and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Wi‑Fi / myQ Logic Board
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