Chamberlain Wireless Keypad Failure or Programming Issue

Keypad will not operate the door but remotes and wall button work.

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Possible Causes

Dead keypad battery, Keypad not programmed, Worn keypad membrane, Water intrusion into keypad

How to Fix / Troubleshooting

Safety first: Use only Chamberlain-compatible keypads. Do not drill into live wiring when mounting.

Steps to fix:

  • Replace keypad battery: Open the keypad and install a new battery (commonly 9V or coin cell, depending on model).
  • Reprogram keypad: Follow the Chamberlain instructions to program the keypad PIN using the opener’s LEARN button.
  • Check keypad location: Ensure it is within range of the opener and not shielded by metal siding.
  • Replace keypad: If keys do not respond or the unit shows signs of water damage, replace the keypad.
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Repair Difficulty

Very Easy 1/5

Required Part

Wireless Keypad
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