Craftsman
Down Travel or Force Misadjustment
Garage door reverses immediately when trying to close, with no flashing error code; it may close fully only when holding the wall button down.
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Possible Causes
Down travel set too long, Down force set too low, Door hitting obstruction at floor, Warped door or uneven floor contact
How to Fix / Troubleshooting
Safety first: Keep people and pets clear of the door while adjusting travel and force. Never increase force to the point where the door will not reverse on contact.
- Inspect closing path: Check for objects on the floor, raised weatherstripping, or uneven concrete that could cause the door to hit and reverse.
- Adjust down travel: On the Craftsman opener head, locate the DOWN travel adjustment screw or digital control. Turn it slightly to reduce the travel so the door stops just as it contacts the floor.
- Adjust down force: If the door still reverses before fully closing, slightly increase the DOWN FORCE setting in small increments. Test after each adjustment.
- Test safety reversal: Place a 2x4 board flat under the door and close it. The door must reverse within 2 seconds of contact. If not, reduce force and re-test.
- Re-check sensors: If the door only closes when holding the wall button, verify safety sensor alignment and wiring as well.
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Repair Difficulty
Easy
2/5
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