Decko Improper Rail Support or Excessive Chain/Belt Tension

Decko opener rail flexes excessively or bangs when starting and stopping.

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Possible Causes

Ceiling mounting brackets loose or missing, Rail not level or unsupported mid-span, Chain/belt overtightened, Heavy door causing rail stress

How to Fix / Troubleshooting

Safety first: Disconnect power before adjusting mounting hardware.

Check rail alignment and support:

  • Verify the rail is level or slightly sloped toward the opener.
  • Add an additional ceiling support bracket at mid-span if the rail sags or flexes.
  • Tighten all lag screws into solid framing.

Adjust chain/belt tension:

  • Loosen the tension nut slightly if the chain/belt is extremely tight and causing rail bowing.
  • A small amount of sag is normal and reduces stress on the rail.
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Repair Difficulty

Easy 2/5

Required Part

Decko Rail Assembly
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