Decko
Improper Rail Support or Excessive Chain/Belt Tension
Decko opener rail flexes excessively or bangs when starting and stopping.
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Possible Causes
Ceiling mounting brackets loose or missing, Rail not level or unsupported mid-span, Chain/belt overtightened, Heavy door causing rail stress
How to Fix / Troubleshooting
Safety first: Disconnect power before adjusting mounting hardware.
Check rail alignment and support:
- Verify the rail is level or slightly sloped toward the opener.
- Add an additional ceiling support bracket at mid-span if the rail sags or flexes.
- Tighten all lag screws into solid framing.
Adjust chain/belt tension:
- Loosen the tension nut slightly if the chain/belt is extremely tight and causing rail bowing.
- A small amount of sag is normal and reduces stress on the rail.
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Repair Difficulty
Easy
2/5
Required Part
Decko Rail Assembly
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