Garador Cable Imbalance / Drum or Cable Fault

Door opens unevenly or twists, one side higher than the other during travel.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Cable slipped on one drum, Frayed or stretched lifting cable, Loose drum set screw, Bent shaft

How to Fix / Troubleshooting

Critical safety warning: Door cables and drums are under high tension. Do not loosen drum set screws or attempt cable replacement unless you are a trained garage door technician.

  • Visual inspection: With the door closed, inspect both lifting cables for equal tension and correct winding on the drums. Look for fraying or broken strands.
  • Do not operate: If one cable is slack or off the drum, do not use the opener. The door may jam or fall.
  • Professional repair: Contact a qualified Garador or garage door specialist to reset cables on drums, replace damaged cables, and check drum set screws and shaft alignment.
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Repair Difficulty

Professional Required 5/5

Required Part

Garador Lifting Cables / Drums
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