F14
Genie Overcurrent / Stall Detection

Opener runs briefly then stops; red STATUS LED flashes 14 times; motor seems to stall under light load.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Seized rail carriage, Bent rail, Dry or rusted door rollers, Excessive door weight beyond opener rating

How to Fix / Troubleshooting

Safety first: A binding door can be dangerous. Do not continue to run the opener against a jam. Disconnect power before mechanical inspection.

Steps:

  • Disconnect door: Pull the emergency release and move the door by hand. If it binds or is very heavy, call a garage door technician to correct springs and hardware.
  • Inspect rail and carriage: Look for bends in the rail or a cracked carriage. Lubricate the rail (for chain/belt) or screw (for screw drive) with Genie-approved lubricant.
  • Check for obstructions: Ensure nothing is caught in the door tracks or between sections.
  • Retest opener: With the door disconnected, run the opener alone. If it still stalls and F14 appears, the motor or gear train may be failing and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Genie Rail Carriage / Motor Gear Assembly
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