Wi-Fi enabled Genie opener cannot connect to network; Wi-Fi LED shows error pattern; app reports communication fault.

Safety first: Network configuration does not involve electrical hazards, but do not stand under the door while testing remote operation.

Steps:

• Check signal strength: Use a smartphone at the opener location to verify strong Wi-Fi signal. If weak, move the router or add a range extender.
• Reset Wi-Fi: Follow Genie instructions to reset the Wi-Fi module (often holding a Wi-Fi or SET button until LEDs change). Re-add the opener in the Genie app.
• Verify network settings: Ensure you are connecting to a 2.4 GHz network if required and that the SSID and password are correct.
• Firmware update: Use the app to check for firmware updates for the opener.
• Module failure: If the Wi-Fi LED never enters setup mode or connect attempts always fail on multiple networks, the Wi-Fi module/control board may need replacement.