F7
Genie
Limit Memory / EEPROM Fault
Opener runs but stops short of full open or full close; red STATUS LED flashes 7 times; limits cannot be set correctly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted limit memory on control board, Failed EEPROM on logic board, Voltage spikes during programming, Loose travel module connection
How to Fix / Troubleshooting
Safety first: Keep clear of the door while reprogramming travel. Do not allow children near the controls.
Steps:
- Factory reset: Perform a full reset per Genie instructions (often holding the SET/PROGRAM button until LEDs flash in a specific pattern). This clears travel and force settings.
- Reprogram travel: Set open and close limits from scratch using the UP/DOWN and SET buttons. Confirm each position carefully.
- Check travel module harness: Ensure the encoder/travel module plug is fully seated on the board and not corroded.
- Test multiple cycles: Run the door through several full open/close cycles. If F7 returns or limits drift, the logic board memory is failing.
- Replace control board: Install a new Genie control board compatible with your model to restore reliable limit storage.
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Repair Difficulty
Medium
3/5
Required Part
Genie Control Board / EEPROM
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