Genie
Motor Weak / Voltage or Mechanical Drag
Opener operates but door moves very slowly compared to normal.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Weak motor windings, Low line voltage, Binding door hardware, Incorrect speed setting (on variable-speed models)
How to Fix / Troubleshooting
Safety first: Do not continue to operate a struggling opener; it can overheat. Disconnect power before mechanical inspection.
Steps:
- Check door by hand: Disconnect the opener and move the door. If it is heavy or sticky, have springs and hardware serviced.
- Verify voltage: Plug a different device into the opener outlet to ensure normal power. Avoid using extension cords.
- Inspect motor: Listen for unusual buzzing or overheating. If the motor housing becomes very hot quickly, it may be failing.
- Speed setting: On some Genie models, verify that any speed selector is set correctly (if available).
- Replace motor assembly: If the door is free and voltage is good, replace the Genie motor assembly.
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Repair Difficulty
Hard
4/5
Required Part
Genie Motor Assembly
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