Genie Thermal Overload / Overheating Motor

Opener stops randomly mid-travel and must be restarted; no error code shown.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Repeated rapid cycling, Binding door causing high load, Failing motor windings, Poor ventilation around opener

Safety first: Allow the motor to cool before further testing. Do not repeatedly cycle a hot motor.

Steps:

Allow cool-down: Wait 20–30 minutes and try again. If it runs normally after cooling, overheating is likely.
Check door mechanics: Ensure the door moves freely by hand and is properly balanced.
Reduce cycling: Avoid opening and closing the door repeatedly in quick succession.
Inspect motor: If overheating occurs even with a free-moving door and normal use, replace the Genie motor assembly.

Medium 3/5

Genie Motor Assembly

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