Opener vibrates excessively and transmits noise into the house structure.

Safety first: Use a stable ladder and have a helper support the opener if loosening mounting hardware.

Steps:

• Inspect mounting: Ensure the Genie powerhead is attached to solid ceiling joists or angle iron, not just drywall.
• Add isolation: Install rubber isolation pads or vibration dampers between the opener and mounting brackets.
• Tighten hardware: Secure all bolts and screws on the mounting straps and header bracket.
• Test: Run the opener and listen for reduced vibration transmission.