How to Fix / Troubleshooting

Safety first: Disconnect power and release the door from the opener before working on tracks. Use proper supports if the door is open.

Operate door manually: With the opener disconnected, move the door slowly through its full travel. Note any tight spots or binding.
Inspect tracks: Look for bends, kinks, or misalignment in the vertical and horizontal tracks. The tracks should be plumb and parallel.
Adjust brackets: Loosen the track mounting brackets slightly and tap the track into correct alignment using a rubber mallet. Retighten bolts securely.
Check rollers: Spin each roller by hand. Replace any that are cracked, wobbly, or seized with compatible nylon or steel rollers.
Re-test with opener: Reconnect the opener and test. If the door now moves smoothly, the reversal issue should be resolved.

Garage door reverses before fully closing, no error code shown, safety sensors appear aligned.

Possible Causes