Guardian
Stuck or Broken Trolley Latch
Guardian opener trolley will not re-engage after pulling the emergency release cord.
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Possible Causes
Worn trolley latch mechanism, Release lever jammed, Rail misalignment preventing latch engagement, Incorrect re-engagement procedure
How to Fix / Troubleshooting
Safety first: Ensure the door is fully closed or securely propped before working on the trolley.
- Move trolley to engage point: With the opener disconnected, slide the trolley along the rail until it is near the opener carriage.
- Reset release lever: Pull the red cord toward the opener to reset the latch into the engaged position.
- Run opener: Activate the opener; the carriage should move and the trolley should click into place.
- Inspect trolley: If it will not latch, inspect for broken plastic or bent parts. Replace the Guardian trolley assembly if damaged.
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Repair Difficulty
Easy
2/5
Required Part
Guardian Trolley Assembly
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