Henderson Door Cable or Spring Imbalance

Door opens unevenly, one side higher than the other, causing twisting.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Frayed or stretched lift cable, Cable off drum, Uneven spring tension, Bent track

Safety first: This condition is hazardous. Do not operate the opener. Disconnect power and do not attempt to adjust springs or cables yourself.

Steps:

Visual inspection: Look at the lift cables on both sides for fraying or slack. Check that cables are properly seated on the drums.
Do not operate: Leave the door in place and contact a qualified garage door technician to replace cables or adjust springs.
After repair: Reconnect the Henderson opener and test operation.

Professional Required 5/5

Henderson Lift Cable Kit

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