Garage door opens normally but will not close from remote; closes only when holding wall button.

Safety first: Do not operate the door without functional safety beams except for brief testing with full view of the opening.

Steps:

• Check beam LEDs: Confirm both photocell LEDs are solid when the path is clear. Realign or replace as needed.
• Clear obstructions: Remove any items near the bottom of the tracks that could interrupt the beam.
• Inspect wiring: Tighten beam terminal screws and repair any damaged low‑voltage cable.
• Reset mode: Some Henderson models enter constant‑pressure mode when beams fail. After restoring beam function, power cycle the opener to return to normal operation.