LiftMaster
Wireless Keypad Communication or Power Issue
Keypad will not operate the door, but remotes and wall button work.
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Possible Causes
Dead keypad battery, keypad out of range, keypad not programmed, water intrusion into keypad
How to Fix / Troubleshooting
Safety: Stand clear of the door while testing keypad.
- Replace battery: Open the keypad and install a fresh battery of the specified type (often 9V or coin cell).
- Reprogram keypad: Press LEARN on the opener, then enter a new PIN on the keypad and press ENTER as per manual.
- Check mounting location: Ensure keypad is within range and not mounted on metal that could block signal.
- Inspect for damage: If keypad shows corrosion or water damage, replace it with a new LiftMaster keypad.
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Repair Difficulty
Very Easy
1/5
Required Part
Wireless Keypad
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