LiftMaster Wireless Keypad Communication or Power Issue

Keypad will not operate the door, but remotes and wall button work.

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Possible Causes

Dead keypad battery, keypad out of range, keypad not programmed, water intrusion into keypad

How to Fix / Troubleshooting

Safety: Stand clear of the door while testing keypad.

  • Replace battery: Open the keypad and install a fresh battery of the specified type (often 9V or coin cell).
  • Reprogram keypad: Press LEARN on the opener, then enter a new PIN on the keypad and press ENTER as per manual.
  • Check mounting location: Ensure keypad is within range and not mounted on metal that could block signal.
  • Inspect for damage: If keypad shows corrosion or water damage, replace it with a new LiftMaster keypad.
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Repair Difficulty

Very Easy 1/5

Required Part

Wireless Keypad
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