Linear Improper Door Balance / Spring Failure

Door is very heavy to lift manually and opener strains or stalls.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken torsion spring, Broken extension spring, Incorrect spring size for door weight, Worn spring hardware or cables

How to Fix / Troubleshooting

Safety first: Springs are under extreme tension and can cause serious injury. Do not attempt spring replacement unless you are a trained technician.

  • 1. Disconnect opener: Pull the emergency release and test the door balance by hand.
  • 2. Inspect springs: Look above the door for torsion springs or along the tracks for extension springs. A visible gap in a torsion spring or a hanging extension spring indicates breakage.
  • 3. Do not operate with broken springs: Leave the door closed if possible and avoid using the opener, as it can be damaged by the extra load.
  • 4. Call a professional: Contact a qualified garage door technician to replace or adjust springs and verify proper door balance.
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Repair Difficulty

Professional Required 5/5

Required Part

Torsion or Extension Springs
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