Linear Mechanical Binding or Excessive Load

Door moves a few inches and then stops, without reversing direction.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bent track, Seized rollers, Broken or jammed hinge, Door rubbing against jamb or weatherstripping

How to Fix / Troubleshooting

Safety first: Disconnect the opener from the door before diagnosing door hardware. Do not operate a binding door with the opener.

  • 1. Pull emergency release: Disconnect the Linear opener from the door and move the door by hand.
  • 2. Feel for binding: Slowly raise and lower the door, noting any tight spots. Inspect those areas for bent track, damaged rollers, or loose hinges.
  • 3. Correct hardware issues: Straighten minor track bends, replace seized rollers, and tighten or replace damaged hinges.
  • 4. Adjust weatherstripping: If the door rubs hard against side or top seals, adjust the seals or track spacing.
  • 5. Reconnect opener and test: Once the door moves smoothly by hand, reconnect the trolley and test the opener.
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Repair Difficulty

Medium 3/5

Required Part

Garage Door Tracks and Rollers
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