Linear Drive Train Wear or Door Friction

Opener runs but door moves very slowly or jerks during travel.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drive gear, Dry or dirty rail, Binding door hardware, Low voltage supply to motor

How to Fix / Troubleshooting

Safety first: Disconnect power before servicing the opener or door hardware.

  • 1. Test door manually: Disconnect the opener and move the door by hand. If it is stiff or jerky, correct door hardware issues first.
  • 2. Clean and lightly lubricate rail: Wipe the rail clean and apply a small amount of garage-door-safe lubricant to the trolley contact area (for screw drive, lightly grease the screw).
  • 3. Inspect drive gear: Open the Linear housing and check for worn or partially stripped gears. Replace the gear kit if needed.
  • 4. Verify power supply: Ensure the opener is on a dedicated circuit and not sharing with heavy loads that could cause voltage drop.
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Repair Difficulty

Medium 3/5

Required Part

Drive Gear Kit / Rail Assembly
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