Marantec
Localized Track Obstruction or Door Binding
Opener runs but door stops and reverses when it hits a certain point in the tracks, not at the floor.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Bent track at specific location, Damaged roller hitting track splice, Loose track bolts causing misalignment, Door panel damage causing rub at that point
How to Fix / Troubleshooting
Safety first: Disconnect opener and support the door while inspecting tracks.
- Operate door manually: Move the door by hand and feel for the point of resistance. Note the exact location.
- Inspect tracks and rollers: At that location, look for dents, bends, or misaligned track brackets. Straighten minor bends with pliers and tighten brackets.
- Replace damaged rollers: If a roller is chipped or seized, replace it.
- Test with opener: After correcting the mechanical issue, reconnect the opener and test. Re‑adjust force if necessary.
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Repair Difficulty
Medium
3/5
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